Cookie Policy
This Cookie Policy explains how KENS Apothecary Co., Ltd. (“KENS Apothecary”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website at kensapothecary.th.co (“Website”).
In compliance with the Thailand Personal Data Protection Act B.E. 2562 (PDPA), we ensure that users have control over which types of cookies are deployed on their devices.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, or other internet-connected devices when you visit a website. They are widely used to make websites work efficiently, secure browsing sessions, remember your settings, and provide analytical data to website owners.
- Session Cookies: These are temporary cookies that expire and are automatically deleted when you close your internet browser.
- Persistent Cookies: These remain on your device's hard drive for an extended period or until you manually clear them. They help us recognize you upon your return and remember your preferences.
2. How We Use Cookies
Under the PDPA, we categorize the cookies used on our Website into the following types:
- Strictly Necessary Cookies: These cookies are essential for the operation of our Website, enabling basic functions like page navigation, secure account log-in, and shopping bag functionality. Because the Website cannot function properly without them, these cookies do not require your prior consent.
- Preference Cookies (Functional): These cookies allow our Website to remember choices you make (such as your username or region) to provide a more personalized browsing experience.
- Analytics & Performance Cookies: These cookies automatically collect information about how visitors interact with our Website, including browser types, referring pages, time spent on specific pages, and traffic volume. We use this aggregated, non-identifying data purely to measure and improve our Website's performance.
- Targeting & Advertising Cookies: These cookies track your online activities across websites to understand your interests and allow us (or our authorized advertising partners) to deliver relevant marketing campaigns and personalized product advertisements to you.
3. Personal Data and Your IP Address
Our web servers automatically record your computer’s connection details to the internet, including your IP address, access times, dates, and browsing behavior within our network. In compliance with the Thai PDPA, we treat IP addresses and online identifiers as personal data when they are linked to an identifiable user. We use this information securely to manage your web sessions, counter fraudulent activities, and maintain platform security.
4. Third-Party Cookies
Some of our trusted business partners, such as digital advertisers, payment gateways, and social media platforms, may also deploy cookies through our Website to deliver targeted banners or track interactive features. Please note that we do not have direct access to or control over these third-party cookies. We strongly encourage you to review the independent cookie and privacy policies of these third-party services.
5. Managing Your Cookie Preferences
We respect your privacy choices. When you visit our Website for the first time, our Cookie Consent Banner will prompt you to select your settings.
- Accepting or Rejecting Cookies: You can choose to accept or refuse preference, analytical, and marketing cookies at any time via our Cookie Preference Banner.
- Browser Settings: You can also configure your internet browser settings to block, limit, or delete cookies. Please note that if you reject or disable our cookies, certain interactive areas and essential features of our Website (such as checking out items in your shopping bag) may be restricted or fail to function properly.
6. Amendments to this Policy
We reserve the right to update this Cookie Policy from time to time to align with technical modifications or updates to Thai data protection laws. Any changes will be published directly on this page with an updated revision date.
7. Contact Us
If you have any questions regarding our use of cookies or your data privacy choices, please reach out to our Customer Service Team at hello@kensapothecary.com.my.
